1. Introduction and Overview
- The types of personal information we collect from you when you use our services.
- How we use your personal information to provide and improve our services.
- The measures we take to protect your personal information.
- Your rights and choices regarding your personal information.
2. Information Collection and Use
Types of Information Collected
In order to provide and improve our “Content Genius” services, we collect the following types of information from our users:
- Personal Information: This includes information that can be used to identify you as an individual, such as your name, email address, and any other information you voluntarily provide during account registration or while using our services.
- Usage Data: This includes information about how you use and interact with our platform, such as the features you use, the content you generate, and any other data related to your usage of the services.
How Information is Collected
We collect information through various methods, including:
- Account Registration: When you create an account on “Content Genius,” you provide us with personal information, such as your name and email address.
- Usage of Services: As you use our platform, we collect usage data to understand how you interact with our services and to improve your experience.
- Customer Support: When you contact our customer support team, we may collect personal information and other details related to your inquiry to assist you more effectively.
Purpose of Collecting and Using Information
We collect and use the information for various purposes, including:
- Providing and Improving Services: We use the information to provide you with the features and functionality of “Content Genius” and to continuously improve our platform.
- Customer Support: We use your information to respond to your inquiries, address your concerns, and provide effective assistance.
- Analytics: We use usage data to understand user behavior, identify trends, and improve the overall performance of our platform.
- Marketing and Communication: We may use your information to send you updates, promotions, and other relevant information about “Content Genius” and our services. You can opt out of these communications at any time.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal obligations.
By using “Content Genius,” you consent to collecting and using your information as described in this section.
3. Data Storage and Security
Data Storage Methods
At “Content Genius,” we take the security and storage of your data very seriously. We use Supabase, a reliable and secure database platform, to store all user data under authentication. This ensures that your data is protected and can only be accessed by authorized individuals.
Data Security Measures
We have implemented various security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Some of these measures include:
Secure Socket Layer (SSL) encryption to protect data transmitted over the internet.
Strong access controls and authentication processes to limit access to your data only to authorized personnel.
Regular security audits and monitoring to identify potential vulnerabilities and address them proactively.
Employee training and awareness programs to ensure that our team is well-equipped to handle and protect your data.
Data Retention Policies
“Content Genius” retains your personal data only for as long as it is necessary to fulfill the purposes for which it was collected or to comply with any legal, regulatory, or reporting requirements. Once the data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies and applicable laws.
In some cases, you may request the deletion of your personal data by contacting our support team or through your account settings. However, please note that we may be required to retain certain information for legal or administrative purposes, even after your request for deletion.
By using our SaaS product, you acknowledge and agree to our data storage and security practices outlined in this section. We continuously review and update our policies and practices to ensure the ongoing protection of your data.
4. Third-Party Service Providers
Content Genius engages certain third-party service providers to assist us in providing and enhancing our services, analyzing user behavior, and managing our operations. These third-party service providers may have access to user data, but only to the extent necessary to perform their specific functions. They are required to maintain the confidentiality and security of user data and are prohibited from using it for any other purpose.
Below is a list of our third-party service providers, along with a brief description of their services:
- OpenAI: OpenAI is an artificial intelligence research lab that provides AI-powered content generation technology. Content Genius utilizes OpenAI’s advanced language models to assist in the creation of high-quality content for our users.
- Supabase: Supabase is a cloud-based database and authentication service, used by Content Genius to securely store user data, handle user authentication, and manage access controls.
- OAuth 2.0: OAuth 2.0 is an open standard for secure authorization, used by Content Genius to enable users to sign in to our service using their existing accounts with third-party platforms like Google or Facebook, without sharing their login credentials.
- Analytics Provider: Our analytics provider helps us understand user behavior on our platform by collecting and analyzing aggregated usage data. This information helps us optimize and improve our services.
- Payment Processor (e.g., Lemon Squeezy): Our payment processor manages the processing of user payments for premium features or subscriptions. They handle sensitive financial information in a secure manner and in compliance with applicable regulations.
Content Genius remains responsible for the protection of user data when shared with third-party service providers. We carefully select our service providers, ensuring they have appropriate data protection measures in place and comply with relevant privacy regulations.
5. User Rights and Choices
At Content Genius, we value and respect our users’ rights to control their personal data. In compliance with applicable data protection laws, we have outlined the rights users have regarding their data and how they can exercise these rights:
- Access: Users have the right to access and obtain a copy of their personal information held by Content Genius. To access your account information, log in to your Content Genius account and visit the account settings page.
- Correction: If users believe that any personal information we hold about them is inaccurate, incomplete, or outdated, they have the right to request a correction. Users can make these changes by visiting their account settings page or by contacting our customer support team.
- Deletion: Users have the right to request the deletion of their personal information under certain circumstances, such as when the data is no longer necessary for the purpose it was collected or if users withdraw their consent. To request deletion, users can either delete their Content Genius account or contact our customer support team.
- Restriction of Processing: In some cases, users may have the right to restrict the processing of their personal data. This may apply, for example, when users contest the accuracy of their data or when the processing is deemed unlawful. To request a restriction of processing, please contact our customer support team.
- Data Portability: Users have the right to receive their personal information in a structured, commonly used, and machine-readable format, and to transmit this data to another service provider if they wish. To request data portability, please contact our customer support team.
- Objection: Users have the right to object to the processing of their personal information for specific purposes, such as direct marketing or profiling. To exercise this right, users can adjust their account settings or contact our customer support team.
- Withdraw Consent: If the processing of personal information is based on consent, users have the right to withdraw their consent at any time. This can be done through the account settings page or by contacting our customer support team.
- Lodge a Complaint: Users have the right to lodge a complaint with the relevant data protection authority if they believe that the processing of their personal data is in violation of applicable data protection laws.
To exercise any of these rights or for any questions or concerns regarding your data privacy, please contact our customer support team at [email protected] We are committed to addressing your inquiries and resolving any issues related to your personal data.
6. Legal Basis for Processing Personal Information (for users in the European Economic Area)
Content Genius operates in compliance with the General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA). To ensure adherence to the GDPR, we process personal information based on one or more of the following legal grounds:
- Consent: In certain cases, we may ask for your explicit consent before collecting and processing your personal information. For example, when you sign up for our newsletter or agree to participate in a survey. You can withdraw your consent at any time by contacting our support team or updating your preferences in your account settings.
- Contract Fulfilment: We may process your personal information when it is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract. This may include processing your data to provide you with our services, responding to your inquiries, or managing your account.
- Legitimate Interest: We may process your personal information when it is necessary for the purposes of our legitimate interests, provided that such interests are not overridden by your rights and interests. Examples of legitimate interests include improving our services, ensuring security, preventing fraud, and conducting marketing activities.
- Legal Obligation: We may process your personal information when it is necessary for compliance with a legal obligation to which we are subject, such as responding to lawful requests from law enforcement or other authorities.
7. International Data Transfers
Content Genius operates globally and may transfer your personal information to countries outside of your country of residence, including countries outside the European Economic Area (EEA). Some of these countries may have different data protection laws than those in your country or may not have data protection laws at all.
When transferring your personal information outside the EEA, we ensure that appropriate safeguards are in place to protect your data. These safeguards may include:
Transferring data to countries that have been deemed to provide an adequate level of data protection by the European Commission.
Using specific contracts approved by the European Commission, known as Standard Contractual Clauses, which provide the same level of protection for personal data as it has within the EEA.
Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield, which requires them to provide similar protection to personal data shared between the EU and the US.
By using our services and providing us with your personal information, you acknowledge and consent to the transfer, processing, and storage of your personal information in countries outside your country of residence, including countries outside the EEA.
8. Children’s Privacy
At “Content Genius,” we are committed to safeguarding the privacy of children and recognize the importance of protecting their personal information. Our services are not designed for, directed at, or intended for use by children under the age of 13. We do not knowingly collect, use, or disclose personal information from children under 13 years of age.
Parents and guardians are encouraged to actively monitor and guide their children’s online activities to ensure that they engage only in age-appropriate services and do not disclose personal information without parental consent.
Changes and Updates
Notification of Significant Changes
Your Continued Use
10. Contact Information